22fun Terms & Conditions

1. General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 22fun ("we", "us", "the Platform"). They apply to all use of the 22fun website, mobile application, and any related services offered through the platform.

By accessing any part of the 22fun platform — including browsing, registering, depositing, or placing bets — you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the platform.

22fun is an online gaming platform intended exclusively for Philippine players. All services are directed at the Philippine market. All transactions on the platform are conducted in Philippine Peso (PHP).

2. Eligibility and Account Registration

To register and use 22fun, you must meet all of the following requirements:

• You must be at least 21 years of age. The platform is strictly for adults. We do not knowingly allow minors to register or play.
• You must be physically located in the Philippines at the time of registration and during play.
• You must provide accurate, complete, and current information during registration. Providing false information is grounds for immediate account closure and forfeiture of any balance.
• You must not already hold an active 22fun account. Each player is permitted one account only. Multiple accounts by the same individual are not allowed and will be subject to closure.
• You must not be on any self-exclusion list or have been previously permanently barred from the platform.

Registration requires the creation of a username and password. You are responsible for maintaining the confidentiality of your login credentials. 22fun will never ask you for your password by email, chat, or phone.

KYC (Know Your Customer) identity verification is required before your first withdrawal. Accepted Philippine government-issued IDs include a passport, driver's licence, SSS card, UMID, and PhilSys national ID. Failure to complete KYC will prevent withdrawal processing until verification is successful.

3. Account Responsibilities

You are solely responsible for all activity that occurs under your account. This includes bets placed, deposits made, and withdrawals requested. 22fun cannot be held liable for losses resulting from unauthorised access that occurs because you shared your credentials or failed to protect your login details.

• Keep your password secure and do not share it with anyone, including family members.
• Log out of your account after each session, especially when using a shared or public device.
• Notify 22fun support immediately if you suspect unauthorised access to your account.
• Do not allow anyone else to use your account to deposit, play, or withdraw on your behalf.
• Ensure that the personal and payment details on your account remain accurate and up to date.

All accounts are personal and non-transferable. You may not sell, assign, or transfer your account to another person. Accounts used in a manner inconsistent with personal use may be suspended pending review.

4. Deposits and Payments

All deposits on 22fun are processed in Philippine Peso (PHP). Supported deposit channels include GCash, Maya, and local Philippine bank transfer via PESONet and InstaPay. The availability of specific payment channels may vary from time to time.

Deposits are credited to your 22fun balance once the transaction is confirmed by the relevant payment provider. Processing times may vary depending on the method used. 22fun does not accept deposits from credit cards or cryptocurrency — only the approved PHP payment channels listed above are valid for funding your account.

• You may only deposit funds from a payment account that is registered in your own name.
• Deposits made from third-party accounts may be reversed and the relevant winnings voided pending investigation.
• Minimum and maximum deposit limits apply per transaction. Current limits are displayed in the cashier section of your account.
• 22fun does not charge fees on deposits, but your payment provider may apply their own transaction charges.

5. Withdrawals

Withdrawal requests are processed to the same payment channel used for the most recent deposit where possible. All withdrawals are in PHP and subject to the following conditions:

• KYC verification must be completed before any withdrawal is processed. This is a one-time requirement.
• The name on your 22fun account must exactly match the name on your GCash, Maya, or bank account. Mismatches will result in a failed transfer and may require investigation before funds are released.
• OTP (One-Time Password) confirmation is required for every withdrawal request as an additional security step.
• Withdrawal requests are subject to review, particularly for first-time requests or unusually large amounts. Reviews are completed as quickly as possible.
• VIP members benefit from priority processing on withdrawal requests, which generally means shorter wait times compared to standard queue processing.
• Minimum and maximum withdrawal limits apply per transaction and per day. Current limits are visible in the cashier section.

Withdrawals of bonus-derived winnings may be subject to the wagering requirements attached to the relevant promotion. Attempting to withdraw bonus funds before meeting the applicable requirements will result in the bonus and any associated winnings being voided. See the Promotions page for details on current offer terms.

22fun reserves the right to request additional documentation to verify the source of funds before processing large withdrawal amounts. This is a standard financial security measure and does not imply any wrongdoing on the part of the player.

6. Bonuses and Promotions

22fun offers promotions and bonuses from time to time. All promotions are subject to specific terms that are published alongside the relevant offer. Players are responsible for reading and understanding the terms of any promotion before opting in.

• Bonuses are intended for personal player use only. Coordinating with other players to exploit bonus offers, whether through matched betting, systematic play patterns, or other means, is prohibited.
• Each player may claim a promotional offer once unless stated otherwise. Attempting to claim the same promotion through multiple accounts constitutes abuse and will result in account action.
• All bonus amounts are credited in PHP and must be used within the platform. Bonuses cannot be transferred or exchanged for cash directly without meeting the relevant wagering requirements.
• 22fun reserves the right to modify, suspend, or cancel any promotion at any time. Where possible, advance notice will be provided.
• If a player benefits from a system error, technical fault, or pricing mistake that results in an inflated or incorrect bonus, 22fun reserves the right to reverse the affected transactions.

The specific percentage, amount, and conditions of any active promotion are detailed on the Promotions page. No specific figures are guaranteed by these general Terms alone.

7. Gaming Rules

All games available on 22fun — including slots, live casino, sports betting, eBingo, and online poker — operate according to their own game-specific rules. These rules are accessible within each game or via the relevant game provider's documentation. Players are responsible for understanding the rules of any game before placing real-money bets.

• Bets once confirmed are final and cannot be reversed or amended. This applies to all game categories including pre-match and live in-play sports bets.
• In the event of a technical error during a game round — such as a disconnection before a result is settled — 22fun will attempt to resolve the round based on available data. If resolution is not possible, bets may be voided and stakes returned at the platform's discretion.
• Sports betting odds are set by 22fun and may change up to the point of bet confirmation. The odds displayed at the time your bet is confirmed are the odds that apply to that wager.
• Results for all casino games are determined by certified random number generators or live dealer draw outcomes as applicable. 22fun does not influence game outcomes.
• Minimum and maximum bet limits apply per game and are displayed before a bet is placed.

Any attempt to use automated software, bots, or scripts to interact with games or the platform is strictly prohibited and will result in immediate account suspension and potential forfeiture of balance.

8. Responsible Gaming

22fun is committed to responsible gaming. The platform provides tools to help players stay in control of their activity, including deposit limits, session time controls, cooling-off periods, and self-exclusion. These tools are available within your account settings.

Players who are experiencing difficulty with their gaming behaviour are encouraged to make use of these tools and to seek external support if needed. The Responsible Gaming page provides guidance, self-assessment resources, and information on where to find professional help.

• Players must be 21 years of age or older. Age verification is part of the KYC process and enforced across all accounts.
• 22fun does not guarantee wins, fixed returns, or risk-free gaming outcomes. All games carry inherent risk and results are not predictable.
• Self-exclusion requests are processed promptly. Once a self-exclusion is active, it cannot be reversed before the selected period ends. Circumventing a self-exclusion by registering a new account is a breach of these Terms.
• Players who have set deposit limits cannot increase those limits immediately — a cooling-off period applies to limit increases to prevent impulsive decisions.

If you believe a minor has accessed the platform using your account or device, contact support immediately and make use of parental control tools available on your device to restrict access going forward.

9. Prohibited Conduct

The following conduct is strictly prohibited on 22fun. Engaging in any of these activities may result in immediate account suspension, permanent closure, and forfeiture of account balance without prior notice:

• Registering more than one account on the platform.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using another person's identity, payment account, or personal details on the platform.
• Colluding with other players to manipulate game outcomes, particularly in poker and other player-versus-player formats.
• Using automated tools, bots, scripts, or AI-assisted software to interact with the platform or gain an unfair advantage in any game.
• Exploiting software bugs, errors, or technical vulnerabilities for personal gain. Any such exploit must be reported to support immediately.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.
• Abusing bonuses or promotions in a systematic or coordinated manner inconsistent with genuine player participation.
• Making chargebacks on deposits that have already been used for gaming activity.
• Threatening, harassing, or abusing 22fun staff or other players in any communication channel.

22fun cooperates fully with Philippine law enforcement and relevant authorities in cases of suspected fraud, money laundering, or other criminal activity. Player information and transaction records may be disclosed where required by law.

10. Account Suspension and Closure

22fun reserves the right to suspend or permanently close any account at any time, with or without prior notice, where there is reasonable cause to believe that a violation of these Terms has occurred or is suspected.

Where an account is closed due to a confirmed breach of these Terms — including fraud, identity misrepresentation, or bonus abuse — any remaining balance may be forfeited in full. 22fun will document the basis for any forfeiture decision.

• Where a suspension is the result of an investigation that concludes with no finding of wrongdoing, any frozen funds will be released and the account reinstated or closed cleanly at the player's preference.
• Players who voluntarily request account closure may withdraw any remaining balance subject to the standard KYC and OTP verification requirements before closure is finalised.
• Accounts that have been inactive for an extended period may be flagged for dormancy review. Players will be notified before any dormancy action is taken.

If you wish to close your account voluntarily, contact 22fun support. Details are available on the About Us page or through the platform's live support channel.

11. Privacy and Data

22fun collects, stores, and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Personal data collected during registration and KYC verification — including your name, date of birth, address, and government ID — is used to verify your identity, process payments, and maintain the security of your account. This data is handled with appropriate technical and organisational safeguards.

• 22fun does not sell personal data to third parties for marketing purposes.
• Data may be shared with payment providers, KYC verification services, and regulatory or law enforcement bodies where required by law.
• You have the right to request access to the personal data 22fun holds about you. Contact support for data access requests.
• Cookies and similar tracking technologies are used on the platform to improve user experience and analyse usage patterns. Details are outlined in the Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, 22fun's liability to any player shall be limited to the amount of funds held in that player's account at the time the claim arises.

22fun is not liable for any indirect, incidental, or consequential loss — including loss of profits, loss of data, or loss of opportunity — arising from your use of the platform, whether based on contract, tort, or any other legal theory.

• 22fun is not responsible for losses resulting from internet connectivity issues, device failure, or third-party service interruptions outside our control.
• 22fun does not guarantee uninterrupted access to the platform. Scheduled maintenance and unforeseen technical issues may result in temporary unavailability.
• Game outcomes determined by certified random number generators or live dealer draw processes are final. 22fun does not accept claims related to the statistical distribution of outcomes over any given session.

13. Amendments to These Terms

22fun reserves the right to update or amend these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered players through the platform, via email, or through a prominent notice on the website.

The updated Terms will carry a revised effective date at the top of this page. Your continued use of 22fun following the posting of amended Terms constitutes acceptance of those changes. If you do not agree with the revised Terms, you should stop using the platform and close your account.

We encourage all players to review this page periodically to stay informed of any changes that may affect their use of the platform.

14. Contact and Support

If you have questions about these Terms, your account, or any aspect of the 22fun platform, you can reach the support team through the following channel:

• Email: [email protected] (displayed for reference — please do not reply by email to this page)
• Live support: Available through the platform 24 hours a day, 7 days a week

For general information about the platform, visit the About Us page. For questions about specific promotions, visit the Promotions page. For withdrawal-related queries, visit the Withdrawal page.

These Terms are governed by and construed in accordance with applicable Philippine law. Any dispute arising from the use of 22fun shall be subject to the jurisdiction of the appropriate courts or resolution bodies in the Philippines.